$capabilities/strategy

Decisions made before the money is spent

Research earns its keep when it stops a bad build. We do the smallest study that can change your mind, and we tell you when the answer is not to proceed.

$what we do here

Three reasons clients bring us in early

Frame the real question

Most briefs arrive as a solution. We work back to the decision underneath it, because that is what the research has to serve.

The decision written down, with its ownerWhat evidence would change that decisionThe cheapest study that could produce itAn explicit not-doing listA deadline the decision actually has

Learn the domain properly

We have lost money building for a business we did not understand. We do not repeat it — the domain comes before the roadmap.

Interviews with operators, not just sponsorsTime spent watching the work as it is done todayConstraints from finance, legal and operationsCompetitor behaviour, not competitor marketingThe unknowns listed as unknowns

Recommend, then commit

A research deck that recommends nothing has wasted everyone. We put a recommendation in writing and we are accountable to it.

One recommendation, with the case against itCosts and risks stated in plain numbersA first phase small enough to test the thesisKill criteria agreed before the build startsFour pages, not fortyBook a call
$evidence

The honest answer is sometimes do not build it

Two of our own products failed because we committed before we understood the market. That experience is why our recommendation is sometimes to stop — and why we say it before the invoice, not after.

Decision-ledEvery study tied to one named decision
Four pagesRecommendation, plan, cost, not-doing
Kill criteriaAgreed before a line is written
2-6 wksBrief to a committed recommendation

What we work with

A short, deliberate list — each in production on a system we maintain. See the full partner stack.

ContentfulContent platform partner
SanityStructured content partner
Shopify PlusCommerce partner
SupabaseData platform partner
MetabaseAnalytics layer
SegmentCustomer data
Claude (Anthropic)AI platform partner
VercelDelivery partner

Clients we work with

Bayt Travel
Travel Secrets
DAX — Doha Express
Orangetheory Fitness
Nova Fertility
Octillion Global
Ornamint
Shubhra Krishan
IKISAKI
$case studies

Strategy case studies

Editorial workshop
PublishingTravel SecretsA content model designed with the writers before migration, which is why the archive survived the move intact.
Migration plan
CommerceOrnamintA replatform dated only once redirect and schema parity passed, rather than on a date set in advance.

What we will not do

Most strategy briefs ask us to validate a decision already made. These are the ones we hand back.

$./scoping-call
01Research a decision nobody owns.02Run a study whose result could not change the plan.03Deliver findings with no recommendation attached.04Validate a build we think is wrong.05Charge for forty pages when four would do.